This tool reflects Directive (EU) 2019/882 as published. Member States implement it through national law, which can add detail. It is information, not legal advice — for a binding answer, ask a lawyer qualified in the country you sell into.
Why — based on your answers
What this is based on
The European Accessibility Act is Directive (EU) 2019/882. The parts this tool uses:
- Article 2 — the closed list of products and services covered. If your service is not on it, the Act does not reach you, however inaccessible your site is.
- Article 3(23) — "consumer" means a natural person acting outside their trade or profession. This is what makes the B2B question decisive.
- Article 4(5) — microenterprises providing services are exempt. A microenterprise employs fewer than 10 people and has annual turnover or a balance sheet total of no more than €2 million. Both limbs must hold.
- Article 14 — fundamental alteration and disproportionate burden. Real, but narrow: it requires a documented assessment you must keep and hand to the authority on request. It is not a box you tick.
- Article 31 — the measures have applied since 28 June 2025. Service contracts agreed before that date may run unchanged until 28 June 2030.
Public sector bodies are covered by a different instrument — Directive (EU) 2016/2102, the Web Accessibility Directive — which has applied since 2019 or 2020 depending on the site, and has no microenterprise exemption. Both point at the same technical standard: EN 301 549.